We are proud of our 100% client satisfaction rate and are committed to maintaining this. Our processes focus heavily on building long-term business relationships by ensuring clear and regular communication. We do this by applying these principles:
1. Take time to meet each client and understand their needs.
2. Provide an open, honest and friendly service.
3. Always recommend the best solution for the project.
4. Prove our expertise within each element of the project.
5. Agree on project milestones and meet each one.
6. Specify a project manager to ensure clear client communication.
7. Validate all our code to industry standards.
8. Consult and agree on any changes to the project scope.
9. Detail follow up support available.
10. Secure and backup all data with appropriate encryption.